HomeAuthorsPosts by Heather Richards

Heather Richards

1 POSTS0 COMMENTS

Heather Richards is the vice president of GTM strategy at Verint, where she is responsible for driving a global strategy for Verint's Digital First Engagement portfolio.

Thought Leadership

Digital-First Engagement is Crucial as Airline Passengers Navigate More Complex Customer Journeys

Heather Richards - June 28, 2022 0

Most Read

CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era

December 16, 2024

Improving Customer Journeys via Digital Ad Monitoring Tools

December 15, 2024

Privacy, Transparency, and the Future of CX

November 30, 2024

How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational Voice AI Solutions

April 24, 2023