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How Skit.ai Is Transforming the U.S. ARM Industry with Voice AI Customer Experiences

How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational...

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Skit.ai, the global leader in Conversational Voice AI solutions, announced its position as the preferred choice for the U.S. Accounts and Receivables Management (ARM)...
Verint & Eventus Solutions Group Partner to Deliver Digita Engagement Solutions Worldwide

Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions...

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Verint (NASDAQ: VRNT), The Customer Engagement Company®, announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint Digital-First Engagement...

Making the most of Salesforce with a CPQ platform

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Many businesses use Salesforce, so it needs little introduction, suffice to say that there must be good reasons for it being the world’s most...
SugarCRM Recognized in the Gartner Emerging Tech

SugarCRM Recognized in the Gartner Emerging Tech: Tech Innovators for Intelligent...

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SugarCRM announced its inclusion as a Technology Innovator in the Gartner® Emerging Tech: Tech Innovators for Intelligent CRM Applications report for its SugarPredict offering...
Skit.ai Wins Bronze Stevie at International Business Awards

Skit.ai Wins Bronze Stevie at International Business Awards for Best Business...

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Skit.ai, a U.S.-based voice AI software company, has been named a Bronze Stevie Winner in the Business Technology Solution: Artificial Intelligence/Machine Learning Solutions category...
How AI-enabled Chatbots 
Playing Catalyst in The Growth of Conversational AI

How AI-enabled Chatbots Playing Catalyst in The Growth of Conversational AI

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Chatbots and Conversational AI's often get used synonymously. It would come as a surprise to many that they have a huge difference. Let's delve...
Where Content Marketing and Hyper-Personalization Meet CX.

Where Content Marketing & Hyper-Personalization Meet CX

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According to the Content Marketing Institute, content marketing “is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to...
Asia-Pacific-Poised-To-Lead-The-World-in-CX-Investments

Asia Pacific Poised To Lead The World in CX Investments: Adobe...

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Businesses in the Asia Pacific region are “set to outstrip other global regions in customer experience in 2022”, according to a new report by...

80% of UK Companies Unable to Scale Digital Transformation Plans

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Four out of every five UK businesses are unable to scale their digital transformation plans to the fullest potential, according to a new report...

Early Investment In CX Is Crucial: Adobe Report

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Firms that invest in customer experience early on have a great advantage over those whose investments come later, according to the new Adobe Digital...

80% of Consumers Switch Brands Due to Poor CX: Qualtrics Report

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80% of consumers say they have switched brands in the past due to poor customer experience, a new research from Qualtrics has revealed. Over...

Most Organizations Fail To Deliver Seamless Digital Experiences: Gartner CX/UX Report

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The majority of organizations struggle to deliver seamless digital experiences across all points of the customer journey, according to a report by Gartner. Published...

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