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Exostar Introduces New Digital Transformation Platform to Secure Data and Cooperation

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This week, Exostar announced the launch of its new digital transformation platform, The Exostar Platform, to assist businesses in well-regulated industries to safely cooperate...

Sports Betting: Who’s In and How Much of an Opportunity Do...

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Turn on any live sporting event these days and you’ll likely see an abundance of ads during the commercial breaks enticing engaged fans to...

Kratos To Deliver Products Supporting Satellite Industry’s Digital Transformation

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Kratos Defense & Security Solutions, Inc. has announced that it will deliver products to support the satellite industry’s digital transformation effort to sell virtualized...
FoodStorm Launches Self-Service Solution To Improve Customer Experience

FoodStorm Launches Self-Service Solution To Improve Customer Experience

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FoodStorm, a catering software provider, has launched a new solution called FoodStorm Kiosk to help in-store customers place orders themselves. Thanks to this implementation, customers...
Anodot Launches New Product Features To Boost Customer Experience

Anodot Launches New Product Features To Boost Customer Experience

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Anodot, an autonomous business monitoring company, has launched two new tools to enhance its customer experience. The Business Impact Alert functionality allows customers to “measure...

CXM Company Sprinklr Files for Initial Public Offering

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Sprinklr, the customer experience management software company, filed for its initial public offering on May 28 with the U.S. Securities and Exchange Commission. In...
UK Student Loans Company Establishes Customer Panel

UK Student Loans Company Establishes Customer Panel

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Having recently established a new Customer Vision, the UK non-profit Student Loans Company has made a further step in its strive for customer-centric experience,...
UnionPay International Announces Enhanced CX Strategy in South Africa

UnionPay International Announces Enhanced CX Strategy in South Africa

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UnionPay International has announced a tripartite partnership with Absa Bank and Massmark to enhance its customer experience in the South African retail payment market....
Cybercrime Is on the Rise with DDoS Attacks on Vulnerable Servers

Cybercrime Is on the Rise with DDoS Attacks on Vulnerable Servers

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Digital transformation has been on the rise for quite some time, hitting an all time high during the COVID-19 pandemic. Companies and businesses have...
Lack of Regular Review Is Holding Back CX Strategies, Report Shows

Lack of Regular Review Is Holding Back CX Strategies, Report Shows

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A new survey conducted by Forrester Consulting and commissioned by Mapp Digital dwelves into the importance of using customer insights for CX improvements. The...
Ethics and Social Responsibility Are Increasingly Influencing Customer Loyalty

Ethics and Social Responsibility Are Increasingly Influencing Customer Loyalty

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With word of mouth and product reviews being readily available to consumers, business ethics and values are becoming increasingly more important for customers when...
ShopVue Announces New Digital Transformation Steps

ShopVue Announces New Digital Transformation Steps

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ShopVue announced on May 14 the modernization of its ShopVue Control Center, a shop floor management user interface, hoping to improve its customer experience....

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