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What’s the Deal with Sustainability and Digital Carbon Footprints in Digital...

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Raconteur, a London-based business analysis organization, recently released its Digital Transformation Report, which contains an emphasis on sustainability and the digital carbon footprint. The...

Pure Technology Group Launches $600,000 Digital Transformation Project

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The UK-based IT specialist Pure Technology Group (PTG) has announced they are embarking on a £500,000 ($666,000) digital transformation project to update its internal...

More Than Half of Cyber Attacks on eCommerce Came From Bots...

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In the “State of Security Within eCommerce” study carried out by Imperva Research Labs, it was found that more than half (57%) of cyber...

News Site CXBuzz and the European Customer Experience Organization (ECXO) Join...

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“Our partnership with CXBuzz, which has a uniquely global approach and interviews CX experts from all continents, is instrumental in advancing our mission,” said...

Netcracker Technology Emphasises Need for Consistent Digital Experiences

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At the recent Total Telecom Congress 2021, Netcracker Technology’s SVP of Strategy Ari Banerjee spoke emphasized the need for collaboration and innovation in digital...

Environment Is Now a Top Consumer Concern, Says Study

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Consumers have ranked the health of the planet at the top of their priorities for the food and beverage industry in 2022, shows a...

New Hires in the CX Space: October 18, 2021

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What is happening in the customer experience world this week? At CXBuzz, we closely follow the industry, monitoring recent hires and promotions. Emarsys Promotes Joanna Milliken...

Zoom and Five9 Call Off Multibillion Dollar Merger

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Zoom Video Communications Inc., the popular video-conferencing platform, has announced that their merger with Five9, a cloud service provider, has been mutually terminated. The...

Berkshire Grey Develops AI Put Wall To Meet e-Commerce Demands

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Berkshire Grey, an automation solutions provider for supply chain processes, has developed an AI-powered put wall as a response to rising e-commerce demands and...

Accenture Will Acquire Brazilian CX Platform Experity in the Wake of...

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Accenture, the global consulting giant, has announced its plan to acquire Experity, a Brazil-based customer experience (CX) and e-commerce solutions provider. With the acquisition,...

Marin Software Announces Integration with Criteo’s Commerce Media Platform To Enhance...

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Digital marketing software provider Marin Software has unveiled an integration with advertising company Criteo’s Commerce Media Platform, enabling users to manage and optimize e-commerce...

Twilio Segment Promises Personalized Customer Experiences with New CDP Developer Toolkit

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Twilio, the renowned cloud communication platform, has announced the addition of a developer toolkit to its customer data platform Segment. Claiming to supply users...

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