Wednesday, January 19, 2022

The Latest News, Interviews, and Expert Opinions on Customer Experience

Customer Experience

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Interviews

CXBuzz Interview with Sandra Wiborg, Partner Account Manager at Moment

Hi Sandra, tell us about yourself and your background. Hi, I'm Sandra. Thank you so much for inviting me to this interview. I have worked...

CXBuzz Interview with Florent Berclaz, Co-Head of Customer Experience at BatGroup

Hi Florent, tell us about yourself and your background.  Hi, I’m Florent. I am 26 and have three years of experience in the CX field....

CXBuzz Interview with Mike Flache, Advisor and Mentor at Flache International

Hi Mike, tell us about yourself and your background. I am Mike Flache — an advisor and mentor, former entrepreneur, and angel investor. Together with...

CXBuzz Interview with Fernando D. Sierra, Global Market Communication Project Manager at Sumitomo Heavy Industries & Professor at EGADE Business School

Hi Fernando, tell us about yourself and your background. I am Fernando Sierra, an Industrial Engineer with two master’s degrees, an MBA in Finance and...

CXBuzz Interview with Catherine Kiriba, Head of Customer Experience at Faulu Microfinance Bank

Hi Catherine, tell us about yourself and your background. My education background is in: Master of Arts (MA) in International Relations, Bachelor of Arts B.A...

CXBuzz Interview with Renan Machado Cardoso, EMEA Business Process Owner for Customer Experience at Eaton

Hi Renan, tell us about yourself and your background. I grew up in the state of São Paulo, Brazil, where I completed my first levels...

Recent Interviews

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CXBuzz Interview with Sandra Wiborg, Partner Account Manager at Moment

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Hi Sandra, tell us about yourself and your background. Hi, I'm Sandra. Thank you so much for inviting me to this interview. I have worked...

UK Official Warns Businesses of the Rising Threat of Ransomware

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The UK’s National Cyber Security Centre (NCSC) has emphasized the need to protect against ransomware, described as “an immediate danger” to enterprises of all...

CXBuzz Interview with Florent Berclaz, Co-Head of Customer Experience at BatGroup

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Hi Florent, tell us about yourself and your background.  Hi, I’m Florent. I am 26 and have three years of experience in the CX field....

Cost Efficiency and Data Usage New Priorities in eCommerce: Namogoo/Microsoft Survey

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e-Commerce leaders are switching focus in the run up to 2022, with many executives looking towards cost-efficiency and data usage. The ecommerce-based SaaS platform...

CXBuzz Interview with Mike Flache, Advisor and Mentor at Flache International

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Hi Mike, tell us about yourself and your background. I am Mike Flache — an advisor and mentor, former entrepreneur, and angel investor. Together with...

CXBuzz Interview with Fernando D. Sierra, Global Market Communication Project Manager...

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Hi Fernando, tell us about yourself and your background. I am Fernando Sierra, an Industrial Engineer with two master’s degrees, an MBA in Finance and...