Thursday, March 23, 2023

Heather Richards

Heather Richards is the vice president of GTM strategy at Verint, where she is responsible for driving a global strategy for Verint's Digital First Engagement portfolio.

Digital-First Engagement is Crucial as Airline Passengers Navigate More Complex Customer Journeys

The airline industry was one of the first to be impacted by the global pandemic, which created a turbulent 18 months of uncertainty and...

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