Wednesday, January 19, 2022

Paul Weald

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Customer Loyalty – How Do You Build Your Tribe?

Outside of my customer focused business world, I have always taken a keen interest in sport - both as a participant and as a...

The role for Chatbots – how do they make you feel?

It’s part of human nature to recall those experiences – good and bad – that provoked an emotional response. As a CX consultant, a...

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