Sunday, August 14, 2022

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Op-Ed How financial brands can drive growth and loyalty through travel rewards

How financial brands can drive growth and loyalty through travel rewards Like many consumers, my purchasing habits changed during COVID-19. I went from buying the...

Op-Ed – Six Customer Experience Terms Every CEO Should Know by Scott Salkin

Customer Experience (CE) is an essential component for any modern organization focused on accelerating growth and delivering amazing outcomes for its customers. For today’s...

Op-ed: How the Metaverse and Web 3.0 Can Transform Sales Enablement

Welcome to the Metaverse and Web 3.0, where facets of our physical and digital worlds collide to deliver value unlike ever before. You’ve likely...

Op-Ed: Building a Product Dream Team

In my experience working with both enterprises and budding start-ups, I’ve led product teams of all sizes and shapes. However, no matter what the...

Op-Ed: Reputation Healthcare Report Examines the Patient Experience

The U.S. healthcare industry has gone through massive transformation since the  coronavirus pandemic began in March 2020. With so much change, many healthcare providers...

CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde

Hi Dan, Can you tell us a bit about Guidde's founding background? Guidde was born out of challenges Yoav, my co-founder, and I experienced as...

CXBuzz Interviews – ECXO Series With Enrique Gomez Alonso, Principal XP South EMEA at Medallia

Hi Enrique, tell us about yourself and your current role. Good afternoon Alon!. My name is Enrique Gomez Alonso, I am born and raised in...

CXBuzz Interview With Julia Atwater, Head of CX at ATOS

Hi Julia, tell us about yourself and your background. I’m the Head of Customer Experience, Communications, and Engagement for our Business Transformation Services division in...

CXBuzz Interview With Bruce Temkin, Head of Qualtrics XM Institute, and Co-Founder of CXPA.org

Hi Bruce, tell us about yourself and your background. I'm an engineer by training who is fascinated by how things work. While I started my...

CXBuzz Interview With Ricardo Saltz Gulko, Co-Founder of The European Customer Experience Organization (ECXO)

Hi Ricardo, tell us about yourself, your background? I am the managing director of Eglobalis, a boutique consulting working globally, helping organizations enhance their experiences and...

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