According to the Content Marketing Institute, content marketing “is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to...
Firms that invest in customer experience early on have a great advantage over those whose investments come later, according to the new Adobe Digital...
BELMONT, CALIFORNIA, UNITED STATES, May 17, 2022 - Guidde, the software enablement platform, is announcing today the launch of its new Start-Up Program, offering free access...
CloudShare announced last week a new integration with the Salesforce platform, aimed at allowing sales departments to make better decisions based on customer data...
More than 70% of customers seek out patient reviews when choosing a new healthcare provider, according to a recently released report by Reputation.
The report,...
Wonderment, the provider of post-purchase customer experience solutions, announced earlier this week that it has raised $6M in a seed financing round for its...
Medallia recently announced its acquisition of Thunderhead, a company specializing in real-time interaction management and customer journey orchestration. The acquisition aims to combine the...
Hi Dorit, tell us about yourself and your background.
I am the CEO and owner of Experity. Our company specializes in business transformation and customer...
Hi Shirley, tell us about yourself and your background.
I’m a customer experience expert with more than 15 years of CX management experience in various...
PowerReviews, a CX company specializing in user-generated content, recently published a report on how recency and volume of product reviews can affect purchasing decisions...
Hi Raihan, tell us about yourself and your background.
I have a bachelor's degree in Operations Management that benefited me in understanding the end-to-end processes...
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.
Hi Kelly, tell us about yourself and your background.
I'm a Brazilian designer advocating for a human-centered mindset to influence business objectives and product decisions....
Hi Anne, tell us about yourself and your background.
I'm a 21-year veteran of CX Strategy with a career spanning consulting and industry.
How did you...
Hi Yvette, tell us about yourself and your background.
I joined John Holland in 2019 as their inaugural Director of Customer Experience for Transport. In...
Hi Sergio, tell us about yourself and your background.
Hi, I am a customer-focused senior manager with 20+ years of experience in the service environment...
Hi Bryan, tell us about yourself and your background.
For more than 20 years, I have been helping transform consumer and technology industries worldwide. I...
Hi Priyama, tell us about yourself and your background.
I utilize design-led innovation to improve people’s experience with a product, service, or ecosystem. They may...
Hi Marcelo, tell us about yourself and your background.
An engineer by trade, I quickly evolved into an enterprise software salesman. I have jumped from...