According to the Content Marketing Institute, content marketing “is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to...
Firms that invest in customer experience early on have a great advantage over those whose investments come later, according to the new Adobe Digital...
BELMONT, CALIFORNIA, UNITED STATES, May 17, 2022 - Guidde, the software enablement platform, is announcing today the launch of its new Start-Up Program, offering free access...
CloudShare announced last week a new integration with the Salesforce platform, aimed at allowing sales departments to make better decisions based on customer data...
More than 70% of customers seek out patient reviews when choosing a new healthcare provider, according to a recently released report by Reputation.
The report,...
Wonderment, the provider of post-purchase customer experience solutions, announced earlier this week that it has raised $6M in a seed financing round for its...
Medallia recently announced its acquisition of Thunderhead, a company specializing in real-time interaction management and customer journey orchestration. The acquisition aims to combine the...
Hi Dorit, tell us about yourself and your background.
I am the CEO and owner of Experity. Our company specializes in business transformation and customer...
Hi Shirley, tell us about yourself and your background.
I’m a customer experience expert with more than 15 years of CX management experience in various...
PowerReviews, a CX company specializing in user-generated content, recently published a report on how recency and volume of product reviews can affect purchasing decisions...
Hi Raihan, tell us about yourself and your background.
I have a bachelor's degree in Operations Management that benefited me in understanding the end-to-end processes...
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.
Hi Bea, tell us about yourself and your background.
Talking about my experience is really about talking about my interests, because little by little I...
Hi Luke, tell us about yourself and your background.
I am the founder and CEO of FirstRoot, a Benefit Corporation devoted to creating great economic...
Hi Chaman, tell us about yourself and your background.
My fascination with customers — their wants, needs, and expectations — began many years ago. By...
Hi Valerie, tell us about yourself and your background.
I started out with an education (MBA) in Finance and Marketing thinking product management, but the...
Hi Codruta, tell us about yourself and your background.
I graduated from college with a degree in business informatics. I started working at SAP right...
Hi Alexis, tell us about yourself and your background.
I am a proud e-redisent of Estonia, the world's first digital nation, entrepreneur, speaker and teacher....