Sunday, December 4, 2022
Tags Customer-centrism

Tag: customer-centrism

CXBuzz Interview with Marleen Van Wijk, Managing Director at NeCXus

Hi Marleen, tell us about yourself and your background. My name is Marleen, I am 42 years old and living in the area of The...

CXBuzz Interview with Lawrence Levinson, Director and GM of Wave Advisors

Hi Lawrence, tell us about yourself and your background. I’m originally from Montreal but have lived and worked in multiple locations across the country, and...

CXBuzz Interview with Hussein M. Dajani, GM for Digital and CX Transformation at Nissan Motor Co.

Hi Hussein, tell us about yourself and your background. During my 20-year career, I have been able to demonstrate astute leadership, career growth, corporate success,...

CXBuzz Interview with Alexis Wolfman, VP Technology and Head of Digital Transformation at Texia North America  

Hi Alexis, tell us about yourself and your background. My name is Alexis Wolfman, I was born in Buenos Aires, Argentina, forty something years ago....

How Companies Often Miss the Point on Customer Complaints

In my work on customer experience, I often observe that complaints are a much-ignored source of improvement by many organizations. There are many reasons...
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