Thursday, May 19, 2022
Tags Customer feedback

Tag: customer feedback

Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews

PowerReviews, a CX company specializing in user-generated content, recently published a report on how recency and volume of product reviews can affect purchasing decisions...

CXBuzz Interview with Pooja Sarkar, Digital and Customer Experience Specialist

Hi Pooja, tell us about yourself and your background. I am a meticulous, results-driven and passionate customer advocate with over 22 years of experience in...

CXBuzz Interview with Anupam Verma, Product leader at Cadence Design Systems

Hi Anupam, tell us about yourself and your background.  I have a total of 16 years of experience in the software industry. I worked as...

CXBuzz Interview with Abu Yousuf, Global Head, Digital CX-Ops at Tech Mahindra

Hi Abu, tell us about yourself and your background. Hi, my name is Abu Yousuf, and I am based out of Bangalore, India. A failed...

3 Survey Design Tips To Drive Business Impact

For the last few years, customer experience (CX) professionals have been claiming that customer surveys are dead. They say that customer satisfaction (CSAT) surveys...
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