Saturday, December 21, 2024

The Latest News, Interviews, and Expert Opinions on Customer Experience

Customer Experience

Industry Insights

Interviews

CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot

Hi Miika, can you tell us about yourself and your background?  I am the CEO of the smiley-faced feedback company HappyOrNot. I am passionate about technology...

CXBuzz Interview With Dorit Sher, CEO of Experity

Hi Dorit, tell us about yourself and your background. I am the CEO and owner of Experity. Our company specializes in business transformation and customer...

Recent Interviews

ALL ARTICLES

CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era

CX Trends and Strategic Value for Project Managers and Leaders in...

0
In today’s dynamic business landscape, Customer Experience (CX) and User Experience (UX) have evolved from being mere competitive edges to becoming essential pillars of...
Improving Customer Journeys via Digital Ad Monitoring Tools

Improving Customer Journeys via Digital Ad Monitoring Tools

0
If you think profits and revenue are the goal of digital ad monitoring, you have the wrong approach. First, you must consider what your...
Privacy, Transparency And the Future of CX

Privacy, Transparency, and the Future of CX

0
Privacy, Transparency, and the Future of CX Digital interactions dominate so many facets of our daily lives nowadays, and perhaps none more so than in...
How Skit.ai Is Transforming the U.S. ARM Industry with Voice AI Customer Experiences

How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational...

0
Skit.ai, the global leader in Conversational Voice AI solutions, announced its position as the preferred choice for the U.S. Accounts and Receivables Management (ARM)...
Verint & Eventus Solutions Group Partner to Deliver Digita Engagement Solutions Worldwide

Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions...

0
Verint (NASDAQ: VRNT), The Customer Engagement Company®, announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint Digital-First Engagement...
Hyper-Personalization and how to use it for B2B Growth Hacking

What is all the Hype About Hyper-personalization and how to use...

0
What is all the Hype About Hyper-personalization and how to use it for B2B Growth Hacking What sustains any business is the number of customers...