Monday, January 17, 2022
Home Industry Insights News TTEC To Acquire Avtex

TTEC To Acquire Avtex

Looks Forward To Offering Advanced Digital Customer Experience Solutions

 TTEC Holdings, a leading customer experience technology, and service innovator have announced that the company is about to acquire Avtex, a best-in-class full-service CX technology provider. The acquisition will strengthen TTEC’s position at a global scale, allowing the company to expand as a go-to partner for enterprises by offering next-generation end-to-end digital customer experience solutions.

Acquisitions Bring Significant Value propositions to TTEC

Avtex will add significant value propositions to TTEC”s CXaaS platform, which includes:

  • Expanded collaboration based on technology with industry leaders.
  • Meaningful extension of services and offerings to various sectors including finance, health-care, eCommerce, and public sectors.
  • Boosted sales performances, driven by technology-enabled CX strategies
  • Crucial customer experience innovation via differentiated IP to resolve industry-specific issues.

Terming the acquisition as transformational, Ken Tuchman, Chairman, and CEO of TTEC commented that the acquisition will accelerate digital innovation by placing level 1 CX technologies under one umbrella and will build one source for smooth CX orchestration across every channel, thereby increasing the speed-to-market and customer-centric differentiation for company’s clients.

 

 

 

 

 

About the author

Rotem
Rotem Gal is a content strategist, digital media executive & growth marketer recognized for building engaging insightful content that's not only relevant to the industry but also something that people actually want to read - and share. As Editor of CXBuzz, he leads a team of world-class editors, writers, and cx leaders and experts focused on building the products that shape the CXBuzz brand. Rotem is also the CO-Founder & CEO of Insights-Beyond, a data-driven consultancy focusing solely on digital content strategy.

RELATED ARTICLES

Boingo To Work with Amazon To Speed Up Digital Transformation at...

0
Boingo, the telecommunications company, announced on August 16 that it will work with Amazon Web Services (AWS) to provide advanced network services at U.S....
Key 2020 Holiday Shopping Takeways

Key 2020 Holiday Shopping Takeways

0
The classic saying "There's No Place Like Home for the Holidays" couldn't be truer for the 2020 holiday shopping season. The disruptions created by...

Most Popular

Recent Comments