Monday, June 5, 2023

Rotem

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Rotem Gal is a content strategist, digital media executive & growth marketer recognized for building engaging insightful content that's not only relevant to the industry but also something that people actually want to read - and share. As Editor of CXBuzz, he leads a team of world-class editors, writers, and cx leaders and experts focused on building the products that shape the CXBuzz brand. Rotem is also the CO-Founder & CEO of Insights-Beyond, a data-driven consultancy focusing solely on digital content strategy.

CXBuzz Interview With Jessica Hill Owner and Founder of Ladies of FBA Ecommerce Coaching and Training

Hi, Jess, tell us about yourself and your background. I'm the Ecommerce Empowerment co-founder. I've been on eCommerce sites since 1999. So, I've sold on...

CXBuzz Interview With Zack Hamilton Global Solutions Principal Retail Experience At Medallia

Hi Zack, tell us about yourself and share some background about Medallia's Customer Experience team (and how you ended up joining Medallia). I am a...

Namely Adopts New Customer Service Approach

Delivers Improved Efficiencies To Its Clients By Offering Proactive Customer Service Namely, a leading HR platform for mid-scale businesses revealed the details of its newly...

Tweeq Collaborates With Mastercard and Paymentology For First-Class Customer Experience

Payment Solutions For Simpler and Quicker Transactions In an exclusive partnership agreement, Tweeq, Mastercard, and Paymentology have come together to ensure a first-class customer experience...

Valero Launches New App To Revolutionize Customer Experience

Reduces Time To Activate Pump and Make Transactions Valero Energy Corp. has collaborated with P97 Networks to offer a new customer experience across the United...

Vertafore Partners With Rocket Referrals To Boost Customer Engagement

Vertafore has partnered with Rocket Referrals to assist independent companies to grow stronger relationships with their clients.  Vertafore Client Communications, the newly launched communication management...

Bristlecone and Sitecore Join Hands To Boost CX-driven Solutions

Partnership Considered Important Step To Accelerate The Growth of The Companies Bristlecone and Sitecore have entered a strategic partnership, bringing together Bristlecone's product integration expertise...

Entergy Mississippi Appoints Powlette As Customer Service Manager

Chief responsibilities include managing customer service in Madison and Yazoo counties Sandy Powlette, who formerly served Entergy's Rankin Network as Customer Service Manager has been...

Forrester Research Customers Expect Faster Service Resolutions Than Two Years Ago

Not Meeting Customer Expectations Impacts Customer Experience, Resulting In Revenue Loss  New research conducted by Forrester Consulting Marketing Snapshot commissioned by Simplr, shows that there...

EIS To Support Esure Group’s Digital Transformation with Customer-Centric Platform

Features Include Tailored Propositions, Attractive Pricing & Tech-Enabled Customer Experience EIS is to help Esure Group to use a customer-centric platform and increase the number...

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