Monday, October 3, 2022
Tags Customer experience

Tag: customer experience

CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer

Hi Shirley, tell us about yourself and your background. I’m a customer experience expert with more than 15 years of CX management experience in various...

Why do we put “digital” before everything we do? | Opinion

My old agency boss David Hunt posed quite the thought-provoking challenge when he wrote: “I don't do digital banking, I don't watch digital movies....

CXBuzz Interview with Raihan Al Fauzan, Customer Experience Insights & Analytics Senior Lead at Tokopedia

Hi Raihan, tell us about yourself and your background.  I have a bachelor's degree in Operations Management that benefited me in understanding the end-to-end processes...

CXBuzz Interview with Gregorio Uglioni, CX Goalkeeper and Head of Business Transformation at the Cantonal Hospital of Winterthur

Hi Gregorio, tell us about yourself and your background. I am a specialist in Business Transformation, Innovation and Customer Experience. My cross-industry engagement for the development of...

CXBuzz Interview with Pooja Sarkar, Digital and Customer Experience Specialist

Hi Pooja, tell us about yourself and your background. I am a meticulous, results-driven and passionate customer advocate with over 22 years of experience in...

CXBuzz Interview with Sandra Wiborg, Partner Account Manager at Moment

Hi Sandra, tell us about yourself and your background. Hi, I'm Sandra. Thank you so much for inviting me to this interview. I have worked...

CXBuzz Interview with Mike Flache, Advisor and Mentor at Flache International

Hi Mike, tell us about yourself and your background. I am Mike Flache — an advisor and mentor, former entrepreneur, and angel investor. Together with...

CXBuzz Interview with Fernando D. Sierra, Global Market Communication Project Manager at Sumitomo Heavy Industries & Professor at EGADE Business School

Hi Fernando, tell us about yourself and your background. I am Fernando Sierra, an Industrial Engineer with two master’s degrees, an MBA in Finance and...

How to Avoid Self-Sabotaging Your Customer Experience Goals | Opinion

What customers want, customers get. And if they don’t get it from you, they’ll get it from someone else. So, you’re probably devoting a lot...

CXBuzz Interview with Jerry Campbell, Director of Customer Workflows – Leading Practices for ServiceNow

Hi Jerry, tell us about yourself and your background. My background includes a 30-year United States Air Force career, reaching the highest levels of enlisted...
- Advertisment -

Most Read