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Improving Customer Journeys via Digital Ad Monitoring Tools
December 15, 2024
Customer Experience News
Privacy, Transparency, and the Future of CX
November 30, 2024
Customer Experience News
How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational Voice AI Solutions
April 24, 2023
Customer Experience News
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
March 24, 2023
Customer Experience News
Making the most of Salesforce with a CPQ platform
March 21, 2023
Industry Insights News
Thought Leadership
CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era
December 16, 2024
Industry Insights News
What is all the Hype About Hyper-personalization and how to use it for B2B Growth Hacking
March 22, 2023
Industry Insights News
Streamlining AML compliance with the help of digital KYC solutions
October 16, 2022
Industry Insights News
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
June 23, 2022
Industry Insights News
Guidde To Empower Start-Ups By Making Knowledge Sharing Accessible With New Program
May 18, 2022
Interviews
Interviews
CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot
November 13, 2022
Interviews
CXBuzz Interview With Dorit Sher, CEO of Experity
April 21, 2022
Interviews
CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde
April 6, 2022
Interviews
CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer
February 24, 2022
Interviews
Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews
February 15, 2022
Thought Leadership
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Posts by Emily Louise Spencer
Emily Louise Spencer
34 POSTS
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Emily Louise Spencer is a graduate of the University of York with a master's degree in Chemistry. A published scientific author, she now works as a freelance writer and copy editor.
Customer Experience News
Asia Pacific Poised To Lead The World in CX Investments: Adobe Report
Emily Louise Spencer
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March 3, 2022
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Industry Insights News
CloudShare Announces Salesforce Integration with Eye on Customer Retention
Emily Louise Spencer
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March 1, 2022
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Customer Experience News
80% of UK Companies Unable to Scale Digital Transformation Plans
Emily Louise Spencer
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February 28, 2022
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Customer Experience News
Early Investment In CX Is Crucial: Adobe Report
Emily Louise Spencer
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February 23, 2022
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Customer Experience News
80% of Consumers Switch Brands Due to Poor CX: Qualtrics Report
Emily Louise Spencer
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February 21, 2022
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Industry Insights News
Patient Reviews Affect Choice of Healthcare Provider: Report
Emily Louise Spencer
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February 17, 2022
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Customer Experience News
Most Organizations Fail To Deliver Seamless Digital Experiences: Gartner CX/UX Report
Emily Louise Spencer
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February 16, 2022
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Interviews
CXBuzz Interview with Raihan Al Fauzan, Customer Experience Insights & Analytics Senior Lead at Tokopedia
Emily Louise Spencer
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February 11, 2022
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Customer Experience News
UK Sees Increase of 30% in eCommerce Spending in 2021: MasterCard Report
Emily Louise Spencer
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February 7, 2022
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Industry Insights News
Post-Purchase CX Provider Wonderment Raises $6M for eCommerce Transparency
Emily Louise Spencer
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February 4, 2022
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