Saturday, September 23, 2023
Tags Digital transformation

Tag: digital transformation

80% of UK Companies Unable to Scale Digital Transformation Plans

Four out of every five UK businesses are unable to scale their digital transformation plans to the fullest potential, according to a new report...

CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer

Hi Shirley, tell us about yourself and your background. I’m a customer experience expert with more than 15 years of CX management experience in various...

CXBuzz Interview with Neeraj Arora, Senior Program director at PublicisSapient

Hi Neeraj, tell us about yourself and your background. Hi, I am Neeraj. I am a Sr. Program director at PublicisSapient, a one of its...

CXBuzz Interview with Gregorio Uglioni, CX Goalkeeper and Head of Business Transformation at the Cantonal Hospital of Winterthur

Hi Gregorio, tell us about yourself and your background. I am a specialist in Business Transformation, Innovation and Customer Experience. My cross-industry engagement for the development of...

CXBuzz Interview with Tabitha Dunn, CCO at Ericsson

Hi Tabitha, tell us about yourself and your background. I am fortunate to do something that I love – driving human centered change that makes...

CXBuzz Interview with Florent Berclaz, Co-Head of Customer Experience at BatGroup

Hi Florent, tell us about yourself and your background.  Hi, I’m Florent. I am 26 and have three years of experience in the CX field....

CXBuzz Interview with Jerry Campbell, Director of Customer Workflows – Leading Practices for ServiceNow

Hi Jerry, tell us about yourself and your background. My background includes a 30-year United States Air Force career, reaching the highest levels of enlisted...

CXBuzz Interview with Joelle Lapointe, Vice President of Customer Experience at Amilia

Hi Joelle, tell us about yourself and your background. I have a varied background that includes sales, customer service, project management, change management, process improvement,...

The Role of Design Thinking Principles in Digital Transformation | Opinion

Digital transformation has become a necessity for organizations to stay competitive in today’s world, especially in the post-pandemic market. A recent report by the...

CXBuzz Interview with Abu Yousuf, Global Head, Digital CX-Ops at Tech Mahindra

Hi Abu, tell us about yourself and your background. Hi, my name is Abu Yousuf, and I am based out of Bangalore, India. A failed...
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