Sunday, April 28, 2024
HomeCustomer Experience NewsBusiness Intelligence From Solitics To Help Clients Enhance Customer Engagement

Business Intelligence From Solitics To Help Clients Enhance Customer Engagement

To Offer Real-Time Customer Engagement Solutions

 Solitics, a customer engagement, and business intelligence platform, has developed proprietary connectivity and a data-processing layer to transform the complete data processing operations. The company also announced that it is going to offer business intelligence capabilities and a real-time customer engagement platform to its clients.

In an official announcement, the company stated that it will enable its clients to leverage advanced business intelligence and customer engagement solutions after a few days. The organization also allowed brokers to communicate with traders in real-time with the help of MetaTrader Integration in 2020.

Tomer Baumel, CEO and Founder of Solitics, said that the ability to get implemented in a few weeks at nominal costs makes it a go-to platform for the marketing world, which otherwise would have taken months to get processed.

Data-Driven Decisions In Seconds

The company also highlighted that clients will be able to monitor billions of records in minimum time and take better data-driven decisions. This will allow the clients to offer more personalized and real-time engagement as per the availability of the data.

With the help of ‘Using Solitics’ intuitive interface, the clients can respond to customer behaviors in 1.8 seconds, thus allowing its clients to convey the right message to the right customer at the right time. The firm also guarantees the connection of all the data sources within 30 days and does not require any coding to deliver seamless operations.

 

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

RELATED ARTICLES

InMoment’s Acquisition of Lexalytics Signals New Chapter for Data-Driven Experience Improvement

22
It’s official: InMoment, the Experience Improvement (XI) software provider, has completed the acquisition of Lexalytics, marking the importance of data processing for the customer...
Discount Offers Are Effective Appeasement When Fixing Company Errors, Study Finds

Discount Offers Are Effective Appeasement When Fixing Company Errors, Study Finds

58
It is common knowledge that a positive customer experience is the backbone of any service or business, but what are the best ways to...

Most Popular