Saturday, November 23, 2024
HomeIndustry Insights NewsAcquire Introduces First Conversational Customer Experience Platform

Acquire Introduces First Conversational Customer Experience Platform

Offers Unified CX Platform to Help Businesses Meet Modern Digital Landscape Demands 

Acquire, a globally known conversational customer experience platform has launched a new software that along with streamlining the customer conversations, modernizes workflow and allows teams to enhance service efficiency and support. The launch is being considered as the first-ever platform designed to meet the demands of the digital era. 

New Software Boosts Productivity and Customer-satisfaction

With the help of the new software, that combines centralized customer data and a conversational approach, the enterprises now can place all the contextual as well as relevant information at the tips of customer-service executives, accelerating their performance and increasing customer satisfaction.

The platform also allows the organizations to leverage their tech-stack investments by integrating with solutions like Shopify, Alkami, Salesforce and boosting the overall performance of the company in a short period.

 

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

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