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Tuesday, May 6, 2025
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Improving Customer Journeys via Digital Ad Monitoring Tools
December 15, 2024
Customer Experience News
Privacy, Transparency, and the Future of CX
November 30, 2024
Customer Experience News
How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational Voice AI Solutions
April 24, 2023
Customer Experience News
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
March 24, 2023
Customer Experience News
Making the most of Salesforce with a CPQ platform
March 21, 2023
Industry Insights News
Thought Leadership
CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era
December 16, 2024
Industry Insights News
What is all the Hype About Hyper-personalization and how to use it for B2B Growth Hacking
March 22, 2023
Industry Insights News
Streamlining AML compliance with the help of digital KYC solutions
October 16, 2022
Industry Insights News
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
June 23, 2022
Industry Insights News
Guidde To Empower Start-Ups By Making Knowledge Sharing Accessible With New Program
May 18, 2022
Interviews
Interviews
CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot
November 13, 2022
Interviews
CXBuzz Interview With Dorit Sher, CEO of Experity
April 21, 2022
Interviews
CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde
April 6, 2022
Interviews
CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer
February 24, 2022
Interviews
Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews
February 15, 2022
Thought Leadership
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Posts by Jackie Lai
Jackie Lai
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Industry Insights News
CX Automation Platform Yellow.ai Raises $78.15M in Series C Funding
Jackie Lai
-
August 11, 2021
10
Customer Experience News
Three Customer Experience Strategies That May Annoy Your Customers
Jackie Lai
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August 6, 2021
18
Customer Experience News
Three Digital Transformation Trends in the Post-Lockdown Retail Industry
Jackie Lai
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August 5, 2021
65
Industry Insights News
Crosschq Taps Katherine Johnson as Head of Marketing
Jackie Lai
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August 4, 2021
0
Industry Insights News
Amperity Raises Another $100 Million to Expand Customer Data Platform
Jackie Lai
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July 28, 2021
40
Uncategorized
Salesforce Closes Its Massive Acquisition of Slack
Jackie Lai
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July 27, 2021
13
Industry Insights News
Beneva Partners with Qualtrics to Tackle Personalization in Customer Experience
Jackie Lai
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July 26, 2021
69
Industry Insights News
Volkswagen Appoints Markus Kleimann as Its New Chief CX Officer
Jackie Lai
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July 25, 2021
53
Industry Insights News
Health Data Platform Validic Launches Solution to Simplify Onboarding Experience
Jackie Lai
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July 17, 2021
16
Customer Experience News
Retail Customer Experience Report Shows Consumers Prefer Hybrid Services
Jackie Lai
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July 15, 2021
54
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