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Improving Digital Customer Experience with Smart Browsing
November 6, 2025
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CS Teams Should Pay Attention to Their Browsing History
November 4, 2025
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How Customer Service Teams Can Keep Up in a Restricted AI World
November 4, 2025
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Improving Customer Journeys via Digital Ad Monitoring Tools
December 15, 2024
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Privacy, Transparency, and the Future of CX
November 30, 2024
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CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era
December 16, 2024
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What is all the Hype About Hyper-personalization and how to use it for B2B Growth Hacking
March 22, 2023
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Streamlining AML compliance with the help of digital KYC solutions
October 16, 2022
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Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
June 23, 2022
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Guidde To Empower Start-Ups By Making Knowledge Sharing Accessible With New Program
May 18, 2022
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CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot
November 13, 2022
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CXBuzz Interview With Dorit Sher, CEO of Experity
April 21, 2022
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CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde
April 6, 2022
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CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer
February 24, 2022
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Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews
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Posts by Jackie Lai
Jackie Lai
29 POSTS
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Industry Insights News
NCR and TruMark Partner To Improve Digital Transformation in Banking
Jackie Lai
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September 4, 2021
30
Industry Insights News
TELUS International Opens Its Third Digital CX Delivery Center in the U.S.
Jackie Lai
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September 3, 2021
56
Industry Insights News
Boingo To Work with Amazon To Speed Up Digital Transformation at US Airports and Stadiums
Jackie Lai
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September 2, 2021
52
Industry Insights News
Shopper Digital Transformation Experience Center Founded in Tokyo, Japan
Jackie Lai
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September 1, 2021
15
Customer Experience News
These Are Some of the Customer Experience Solutions Trending in the CX Industry Right Now (August 2021)
Jackie Lai
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August 31, 2021
38
Customer Experience News
With Wix’s New Platform, Businesses Can Build Their Own Mobile App
Jackie Lai
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August 30, 2021
33
Customer Experience News
In-Store Ads Positively Influence Consumer Behavior, Inmar Intelligence Survey Suggests
Jackie Lai
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August 19, 2021
14
Customer Experience News
Affinitiv Launches New Digital Experience Platform Built on Predictive Intelligence
Jackie Lai
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August 18, 2021
12
Industry Insights News
Aramex Partners with Salesforce to Digitize its Customer Experience
Jackie Lai
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August 17, 2021
34
Customer Experience News
ConsenSys Partners with LivePerson to Offer AI Support to Users
Jackie Lai
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August 13, 2021
16
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