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Improving Customer Journeys via Digital Ad Monitoring Tools
December 15, 2024
Customer Experience News
Privacy, Transparency, and the Future of CX
November 30, 2024
Customer Experience News
How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational Voice AI Solutions
April 24, 2023
Customer Experience News
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
March 24, 2023
Customer Experience News
Making the most of Salesforce with a CPQ platform
March 21, 2023
Industry Insights News
Thought Leadership
CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era
December 16, 2024
Industry Insights News
What is all the Hype About Hyper-personalization and how to use it for B2B Growth Hacking
March 22, 2023
Industry Insights News
Streamlining AML compliance with the help of digital KYC solutions
October 16, 2022
Industry Insights News
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
June 23, 2022
Industry Insights News
Guidde To Empower Start-Ups By Making Knowledge Sharing Accessible With New Program
May 18, 2022
Interviews
Interviews
CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot
November 13, 2022
Interviews
CXBuzz Interview With Dorit Sher, CEO of Experity
April 21, 2022
Interviews
CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde
April 6, 2022
Interviews
CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer
February 24, 2022
Interviews
Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews
February 15, 2022
Thought Leadership
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Posts by Jackie Lai
Jackie Lai
29 POSTS
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Industry Insights News
NCR and TruMark Partner To Improve Digital Transformation in Banking
Jackie Lai
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September 4, 2021
30
Industry Insights News
TELUS International Opens Its Third Digital CX Delivery Center in the U.S.
Jackie Lai
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September 3, 2021
56
Industry Insights News
Boingo To Work with Amazon To Speed Up Digital Transformation at US Airports and Stadiums
Jackie Lai
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September 2, 2021
52
Industry Insights News
Shopper Digital Transformation Experience Center Founded in Tokyo, Japan
Jackie Lai
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September 1, 2021
15
Customer Experience News
These Are Some of the Customer Experience Solutions Trending in the CX Industry Right Now (August 2021)
Jackie Lai
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August 31, 2021
38
Customer Experience News
With Wix’s New Platform, Businesses Can Build Their Own Mobile App
Jackie Lai
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August 30, 2021
33
Customer Experience News
In-Store Ads Positively Influence Consumer Behavior, Inmar Intelligence Survey Suggests
Jackie Lai
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August 19, 2021
14
Customer Experience News
Affinitiv Launches New Digital Experience Platform Built on Predictive Intelligence
Jackie Lai
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August 18, 2021
12
Industry Insights News
Aramex Partners with Salesforce to Digitize its Customer Experience
Jackie Lai
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August 17, 2021
34
Customer Experience News
ConsenSys Partners with LivePerson to Offer AI Support to Users
Jackie Lai
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August 13, 2021
16
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