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Clarins UK and Vee24 To Launch Intelligent Customer Experience

Live-experience Virtual Solutions To Make Customer Engagement Unique 

Clarins UK, a luxury brand for the skincare and cosmetics industry has tapped Vee24 to offer intelligent conversational multi-experiences to its customers. the step has been taken as a part of the boutique strategy to boost customer engagement of the brand. 

The multi-experiences will include real shopping experience along with one-on-one virtual consultations from sales executives. 

Vee24 has bagged the partnership because of its immersive, live-experience virtual solutions and scalable platform. 

High-end Beauty Studio Setup To Engage Customers Online 

Together with Vee24, the beauty brand has created a high-end beauty studio and conducted online training sessions with its experts. The coaches and influencers have a multi-camera setup that allows them to connect with customers face-to-face. The set-up also provides high-definition shots of products and application procedures.

Emilie Maunoury, digital, e-commerce, and CRM director, Clarins UK, said in the release that Vee24 is assisting the brand to become a global leader by creating unique online experiences for the brand’s customers.

About the author

Efrat Vulfsons
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.


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