Live-experience Virtual Solutions To Make Customer Engagement Unique
Clarins UK, a luxury brand for the skincare and cosmetics industry has tapped Vee24 to offer intelligent conversational multi-experiences to its customers. the step has been taken as a part of the boutique strategy to boost customer engagement of the brand.
The multi-experiences will include real shopping experience along with one-on-one virtual consultations from sales executives.
Vee24 has bagged the partnership because of its immersive, live-experience virtual solutions and scalable platform.
High-end Beauty Studio Setup To Engage Customers Online
Together with Vee24, the beauty brand has created a high-end beauty studio and conducted online training sessions with its experts. The coaches and influencers have a multi-camera setup that allows them to connect with customers face-to-face. The set-up also provides high-definition shots of products and application procedures.
Emilie Maunoury, digital, e-commerce, and CRM director, Clarins UK, said in the release that Vee24 is assisting the brand to become a global leader by creating unique online experiences for the brand’s customers.