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HomeIndustry Insights NewsDISH Chooses ASAPP For Its Customer Experience Performance Platform

DISH Chooses ASAPP For Its Customer Experience Performance Platform

To Leverage AI Platform for Omnichannel Transformation 

DISH Network has selected ASAPP, the AI-based research-driven company to offer a differentiated customer experience. DISH is investing in a sophisticated AI platform that will lay the foundation of digital customer experience, allowing the company to continue benchmarks in the field of customer service and satisfaction. The company will leverage the unique advantages that are being offered by ASAPP’s native software.

Commitment To Offer Exceptional Service Through Technology

ASAPP founder and CEO Gustavo Sapoznik said that they are delighted to support DISH in its commitment to delivering exceptional customer service and that their platform will transform and scale-up the omnichannel needs for DISH support by building value-creating services. 

DISH was named #1 in “Overall Customer Satisfaction” by J.D. Power. Using the technology to accelerate its customer service and engagement factors will allow DISH to bring data together and drive significant insights for the growth of the business.

 

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

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