Sunday, February 5, 2023
- Customer Experience News
SugarCRM Recognized in the Gartner Emerging Tech: Tech Innovators for Intelligent CRM Applications Report
CXbuzz Team - 0SugarCRM announced its inclusion as a Technology Innovator in the Gartner® Emerging Tech: Tech Innovators for Intelligent CRM Applications report for its SugarPredict offering...Skit.ai Wins Bronze Stevie at International Business Awards for Best Business Technology Solution in AI
Skit.ai, a U.S.-based voice AI software company, has been named a Bronze Stevie Winner in the Business Technology Solution: Artificial Intelligence/Machine Learning Solutions category...How AI-enabled Chatbots Playing Catalyst in The Growth of Conversational AI
Chatbots and Conversational AI's often get used synonymously. It would come as a surprise to many that they have a huge difference. Let's delve...Where Content Marketing & Hyper-Personalization Meet CX
According to the Content Marketing Institute, content marketing “is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to...Asia Pacific Poised To Lead The World in CX Investments: Adobe Report
Businesses in the Asia Pacific region are “set to outstrip other global regions in customer experience in 2022”, according to a new report by...
- Industry Insights News
Streamlining AML compliance with the help of digital KYC solutions
CXbuzz Team - 0Digital KYC solutions enable obliged entities to automate KYC verification and streamline AML compliance. Using digital KYC software helps companies to save time, reduce...Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
Skit.ai, the leading voice AI SaaS company, yesterday announced the establishment of its U.S. headquarters in New York City to expand its global footprint. Skit.ai...Guidde To Empower Start-Ups By Making Knowledge Sharing Accessible With New Program
BELMONT, CALIFORNIA, UNITED STATES, May 17, 2022 - Guidde, the software enablement platform, is announcing today the launch of its new Start-Up Program, offering free access...CloudShare Announces Salesforce Integration with Eye on Customer Retention
CloudShare announced last week a new integration with the Salesforce platform, aimed at allowing sales departments to make better decisions based on customer data...Patient Reviews Affect Choice of Healthcare Provider: Report
More than 70% of customers seek out patient reviews when choosing a new healthcare provider, according to a recently released report by Reputation. The report,...
- Interviews
CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot
Hi Miika, can you tell us about yourself and your background? I am the CEO of the smiley-faced feedback company HappyOrNot. I am passionate about technology...CXBuzz Interview With Dorit Sher, CEO of Experity
Hi Dorit, tell us about yourself and your background. I am the CEO and owner of Experity. Our company specializes in business transformation and customer...CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde
Hi Dan, Can you tell us a bit about Guidde's founding background? Guidde was born out of challenges Yoav, my co-founder, and I experienced as...CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer
Hi Shirley, tell us about yourself and your background. I’m a customer experience expert with more than 15 years of CX management experience in various...Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews
PowerReviews, a CX company specializing in user-generated content, recently published a report on how recency and volume of product reviews can affect purchasing decisions...
- Thought Leadership
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