Wednesday, December 7, 2022
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Tag: expert panel

Word of Mouth Marketing and Online Campaigns | CXBuzz Expert Panel

There’s always buzz around customer experience – how to do it right and what are others doing about it! It is for this reason...

Hyper-Personalization And Its Effects on CX | CXBuzz Expert Panel

Every email in your inbox addresses you by name, your “suggested” list is filled with products that consistently catch your eye, and your shopping...

Pitfalls To Avoid When Applying Predictive Analytics For CX | CXBuzz Expert Panel

The best cure is prevention, or so the saying goes. This holds true for areas like customer experience too, with predictive analytics being one...

Bridging the Gap Between Ecommerce and Real-World Experience | CXBuzz Expert Panel

While the face of shopping has been forever changed by the onset of online marketplaces, computerized warehouses, automated tracking, real-time reviews, and all the...

CXBuzz Expert Panel: How Netflix Is Excelling at CX

Netflix has been known to be one of the best companies when it comes to customer experience (CX) capabilities. This begs the question of...

The Most Common Misunderstandings Related to Customer Experience (CX): Expert Panel

In our ongoing CXBuzz interview series, we’ve been asking leading customer experience (CX) experts to name the most common misunderstandings that they’ve come across...
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