Monday, October 25, 2021

Tommy Lim

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Tommy is a fourth year student at UC San Diego, majoring in linguistics and religious studies. He has work experience in content writing, media studies research, marketing, and he is passionated about composition and communication.

Robinhood Ups Its Customer Support with 24/7 Phone Service

Robinhood, the booming stock trading app, has announced it will boost its customer service with a dedicated 24/7 phone service. Robinhood’s intention behind this...

New Hires in the CX Space: October 18, 2021

What is happening in the customer experience world this week? At CXBuzz, we closely follow the industry, monitoring recent hires and promotions. Emarsys Promotes Joanna Milliken...

CXBuzz Expert Panel: How Netflix Is Excelling at CX

Netflix has been known to be one of the best companies when it comes to customer experience (CX) capabilities. This begs the question of...

Factor4 and SavorConnect To Launch Omnichannel Gift Cards on Shopify

Factor4, a gift card and loyalty solutions provider, has announced a collaboration with SavorConnect, cloud-based e-commerce solutions platform, to introduce omnichannel gift cards on...

Zoom and Five9 Call Off Multibillion Dollar Merger

Zoom Video Communications Inc., the popular video-conferencing platform, has announced that their merger with Five9, a cloud service provider, has been mutually terminated. The...

Reach3 Insights Launches New Customer Insights (CI) Tool

Reach3 Insights, a market research platform, has partnered up with Rival Technologies to launch a new customer insights (CI) tool to help brands boost...

How To Celebrate CX Day 2021

On Tuesday, October 5th, 2021, the world celebrates the annual CX Day, which was recognized by the US Congress and was founded by the...

Berkshire Grey Develops AI Put Wall To Meet e-Commerce Demands

Berkshire Grey, an automation solutions provider for supply chain processes, has developed an AI-powered put wall as a response to rising e-commerce demands and...

Accenture Will Acquire Brazilian CX Platform Experity in the Wake of e-Commerce Boom

Accenture, the global consulting giant, has announced its plan to acquire Experity, a Brazil-based customer experience (CX) and e-commerce solutions provider. With the acquisition,...

Market Research Platform getWizer To Offer Digital Rewards via Rybbon

getWizer, a customer insights platform, has announced a collaboration with Rybbon (Blackhawk Network), a digital rewards platform for marketers, to create a rewards system...

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