Wednesday, April 24, 2024
HomeCustomer Experience NewsMitre 10 Deploys Reflexis Systems Technology

Mitre 10 Deploys Reflexis Systems Technology

Looks Forward To Boost Operational Efficiency and Transform Communication Process

New Zealand’s biggest home improvement retailer, Mitre 10 has announced using Zebra Technology‘s Reflexis System technology to enhance its omnichannel customer experience and improve the company’s operational efficiency. The company is also looking forward to modernizing its communication channels across 84 stores.

Making The Communication Channel Transparent

Mitre 10 will use a Real-time task manager, Q-Walk, and Mobility from Reflexis to improve its working operations and enhance customer experience journey. The company aims to offer a transparent communication channel through real-time task managers, while use Q-walk to organize the on-site auditing process more effectively as well as increase collaboration among team members to enable them to offer better customer services.

Andrea Scown, Mitre 10’s COO while addressing the press-release said that the company is utilizing Reflexis Systems because of their best-in-class platform and past performances.

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

RELATED ARTICLES

Customer Experience Optimization: 2021 Guide

52
Customer Experience Optimization for Businesses in 2021 Customer experience (CX) encompasses the entirety of the journey a customer might go through when purchasing a product...
Bristlecone and Sitecore Join Hands To Boost CX-driven Solutions

Bristlecone and Sitecore Join Hands To Boost CX-driven Solutions

15
Partnership Considered Important Step To Accelerate The Growth of The Companies Bristlecone and Sitecore have entered a strategic partnership, bringing together Bristlecone's product integration expertise...

Most Popular