Monday, December 5, 2022
Home Customer Experience News Mitre 10 Deploys Reflexis Systems Technology

Mitre 10 Deploys Reflexis Systems Technology

Looks Forward To Boost Operational Efficiency and Transform Communication Process

New Zealand’s biggest home improvement retailer, Mitre 10 has announced using Zebra Technology‘s Reflexis System technology to enhance its omnichannel customer experience and improve the company’s operational efficiency. The company is also looking forward to modernizing its communication channels across 84 stores.

Making The Communication Channel Transparent

Mitre 10 will use a Real-time task manager, Q-Walk, and Mobility from Reflexis to improve its working operations and enhance customer experience journey. The company aims to offer a transparent communication channel through real-time task managers, while use Q-walk to organize the on-site auditing process more effectively as well as increase collaboration among team members to enable them to offer better customer services.

Andrea Scown, Mitre 10’s COO while addressing the press-release said that the company is utilizing Reflexis Systems because of their best-in-class platform and past performances.

About the author

Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

RELATED ARTICLES

With Wix’s New Platform, Businesses Can Build Their Own Mobile App

33
The Israeli website development platform Wix announced earlier this month the launch of its new mobile app builder. The application, called “Branded App by...
Zendesk Report: Organizations Are Prioritizing Customer Experience in 2021

Zendesk Report: Organizations Are Prioritizing Customer Experience in 2021

24
Highlights the importance of customer journey in leveraging businesses Zendesk is out with its Customer Experience (CX) Trends Report 2021 report, which states that customer...

Most Popular