Saturday, June 22, 2024
HomeIndustry Insights NewsCisco Recognizes Zivaro For Customer Service Specialization

Cisco Recognizes Zivaro For Customer Service Specialization

Focuses on Deepening the Customer Experience with Special Service Offerings

Zivaro has been recognized by Cisco for its expertise and qualifications in assisting customers across the entire life-cycle of Cisco solutions and services.

Zivaro’s President, Glenn Smith said that the company is proud to have achieved this new certification from Cisco and shows the reflection of important investments made by the company in new tools and processes. 

Specialized Offerings Make Customer Experience Better

Cisco is looking forward to further deepening its customer experience by leveraging the matured customer-service comprehensive solutions from Zivaro.

Organizations are continuing to move towards SaaS for their affordability and ease of adoption. The new trends are set near customers to identify business needs and learn how the technologies owned by the companies align with those needs. The Customer Experience Specialization from Zivaro guides customers on their complete journey and offers long-term managed services, thus impacting the business outcomes through specialization.

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

RELATED ARTICLES

Braze Releases 2021 Global Customer Engagement Review Report

Braze Releases 2021 Global Customer Engagement Review Report

47
Highlights Opportunities for Improvement and Growth for successful customer engagement The comprehensive customer engagement platform Braze released some key findings in its “2021 Global Customer...
Matt Kelley Joins GainShare

Matt Kelley Joins GainShare

56
Matt Will Lead The Organization In The Role of Senior VP of Customer Experience GainShare has appointed Matt Kelley as the new Senior VP of...

Most Popular