Friday, July 19, 2024
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Comm100 Gives Its Users Omnichannel Customer Engagement Solution

Updates its WordPress Plugin to Improve User Experience 

Comm100 has announced major updates to its WordPress plugin to make it easier for businesses to connect quickly with their customers via the company’s digital customer engagement platform. The engagement is to be carried out via live chat, emails, social media, and mobile text messaging, thus costing zero. This way Comm100 will allow businesses to carry out omnichannel customer engagement with their customers and improve the user as well customer experience.

Benefits Users Can Avail from The Update 

The new version of the Comm100’s WordPress plug-in will benefit the users in the following ways:

  Easy to install, the set-up just requires a few clicks while maintaining compatibility with the existing WordPress theme.

  Offers intelligent live-chat invitations, visitor monitoring, and tracking.

  Fully customizable look and feel

  Easy management of all the channels and easy communication with customers from a single application

  Has built-in knowledge base

Jeff Epstein, VP of Marketing & Strategy at Comm100 said that through this update, they are offering their users to meet their customers seamlessly in a virtual manner that is efficient and cost-effective. 

 

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

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