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Verint Recognizes Avaya For Innovative Customer Engagement Solutions

Receives ‘Partner of the Year’ in Latin America, North America, and EMEA

Avaya, a global solution provider of communication services has been awarded by Verint as its North American Enterprise Partner of the Year, EMEA Partner of the Year, and also the Latin America Partner of the Year. The company has been recognized for its achievements in offering innovative customer engagement along with helping organizations achieve business goals and earn revenue. 

Avaya, together with Verint provides AI-powered customer engagement solutions via Avaya OneCloud™ CCaaS contact center portfolio. The solutions enable organizations to improve customer and employee experience. 

Avaya’s current accolades highlight the following recognitions:

  • North America Enterprise Partner of the Year: Recognized for cloud-based deployments accelerating operational intelligence of the organizations.
  • Partner of the Year, Latin America: accolade received for offering the best customer experience with the help of AI-powered solutions.
  • EMEA Partner Deal of the Year: Awarded for excellent performance in cloud transformation and customer engagement.

 

About the author

Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

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