Sunday, March 26, 2023
Home Industry Insights News Ada Revolutionizes Customer Experience

Ada Revolutionizes Customer Experience

Assists Brands to Deliver Valuable Automated Experiences at Scale

Ada, the best-in-class Automated Customer Experience solution provider launched Ada Engage, a no-code conversational AI platform that allows organizations to break down silos across departments. The launch is being considered as the biggest launch from Ada so far, revolutionizing the valuable interactions throughout the customer journey. The new platform will also increase the productivity of the departments with automation taking over the major tasks and aligning them for enhanced operations. 

Additional Features of Ada Engage:

Powered by conversational AI, Ada Engage will enable the brands to automate more interactions right from lead to acquisition and up to retention, integrated within one platform. Here are the other major features of the new introduction from Ada:

  • No-code proactive personalized calls-to-action for better engagement
  • Data enrichment to locate anonymous visitors and customize their experience
  • Smart lead generation, qualification, and sales routing
  • Revenue analytics to calculate the impact

Mike Murchison, CEO, and co-founder, Ada said that organizations are using Ada to aggregate data and bring it together to make customer engagement more meaningful.

 

About the author

Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

RELATED ARTICLES

Contentsquare Announces Acquisition of Product Experience Insights Platform Hotjar

Contentsquare Announces Acquisition of Product Experience Insights Platform Hotjar

1
Contentsquare, the renowned digital experience analytics platform, announced today its acquisition of Hotjar, an Australian platform that provides product experience insights. Together, the two...
Key 2020 Holiday Shopping Takeways

Key 2020 Holiday Shopping Takeways

73
The classic saying "There's No Place Like Home for the Holidays" couldn't be truer for the 2020 holiday shopping season. The disruptions created by...

Most Popular