Aims At Creating Hyper-Personalized Communication With Customers
Alchemer, a customer experience and voice of technology service provider has introduced a Customer Engagement For Sales to assist teams from sales departments to build a selling model with customers at its core. The company is doing so by transforming the voices of customers and prospects into customized messages.
The sales teams can now record the feedback throughout the customer journey in a CRM and deliver it to the teams directly interacting with customers. The complete captured data and feedback are scalable and can be changed into personalized interactions by the sales department.
A Solution That Grows Business and Strengthens Customer Relationship
Mary Beth Addison, Senior Vice-President of Sales at Alchemer in a statement said that the solution empowers the sales team to gather information required to understand the opinions and requirements of the customers and use them to take actions and grow business.
Adding to the benefits of Alchemer’s Customer Engagement For Sales, Ryan Tamminga, VP of Customer Success at Alchemer stated that the solution immediately assists organizations to build hyper-personalized interactions and grow their relationship with their customers.