Will Create Digital-First Experiences and Boost Customer Loyalty
The global leader in algorithmic customer engagement solutions, Algonomy has been selected by the US-based convenience store chain-Loop Neighborhood. The partnership is to create digital-first experiences for the store-chain and strengthen customer loyalty through hyper-omnichannel customer engagement.
Being an all-in-1 store, Loop offers a wide range of fresh food and grocery items and targets the customers by delivering the products that enable the customers to have healthy and active lifestyles.
Machine Learning Technology to Offer Real-Time Engagement
With built-in retail expertise and activation capabilities based on algorithms, Loop will leverage Algonomy’s solution to create a real-time engagement with customers via messages based on history and behavior patterns. Machine learning algorithms will play a major role in offering omnichannel hyper-personalized engagement.