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Algonomy To Deliver Hyper-omnichannel Customer Engagement To Loop

Will Create Digital-First Experiences and Boost Customer Loyalty 

The global leader in algorithmic customer engagement solutions, Algonomy has been selected by the US-based convenience store chain-Loop Neighborhood. The partnership is to create digital-first experiences for the store-chain and strengthen customer loyalty through hyper-omnichannel customer engagement. 

Being an all-in-1 store, Loop offers a wide range of fresh food and grocery items and targets the customers by delivering the products that enable the customers to have healthy and active lifestyles. 

Machine Learning Technology to Offer Real-Time Engagement

With built-in retail expertise and activation capabilities based on algorithms, Loop will leverage Algonomy’s solution to create a real-time engagement with customers via messages based on history and behavior patterns. Machine learning algorithms will play a major role in offering omnichannel hyper-personalized engagement.


About the author

Efrat Vulfsons
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.


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