Tuesday, January 13, 2026
HomeIndustry Insights NewsEIS To Support Esure Group's Digital Transformation with Customer-Centric Platform

EIS To Support Esure Group’s Digital Transformation with Customer-Centric Platform

Features Include Tailored Propositions, Attractive Pricing & Tech-Enabled Customer Experience

EIS is to help Esure Group to use a customer-centric platform and increase the number of interactions coming through on-line channels and self-service operations. The new platform will allow digital-first experiences to offer real value to the old as well as new customers for a lifetime. By doing so, the Esure Group looks to get a competitive advantage in the market and transform its business into a best-in-class digital insurer.

Considering the strategic partnership as a milestone, David McMillian, CEO of Esure, believes that the flexibility of the EIS platform will lend them a cutting edge, disrupting the insurance industry with tech-enabled customer experience, customized propositions, and attractive cost. 

Transformation Program To Achieve World-Class Digital Ecosystem

 The Esure transformation program will result in a world-class digital ecosystem incorporating new insurance technology platforms with features like cloud-based, open, and well-matched with microservices and API stacks. The EIS platform is also highly-configurable and rule-based with cost management abilities for maintenance and support. The transformation is being supported by EY, a business and technology leader.

 

 

 

About the author

Rotem
Rotem
Rotem Gal is a content strategist, digital media executive & growth marketer recognized for building engaging insightful content that's not only relevant to the industry but also something that people actually want to read - and share. As Editor of CXBuzz, he leads a team of world-class editors, writers, and cx leaders and experts focused on building the products that shape the CXBuzz brand. Rotem is also the CO-Founder & CEO of Insights-Beyond, a data-driven consultancy focusing solely on digital content strategy.

RELATED ARTICLES

Kroger Sees Sticky Customer Engagement in Q4 2020

Kroger Sees Sticky Customer Engagement in Q4 2020

35
Also Completes First Order Through Fully Automated Fulfillment Center Kroger closed its last quarter of 2020 with an increase of 10.7% in total sales as...
Quiq Acquires Snaps to Empower Digital Customer Conversations

Quiq Acquires Snaps to Empower Digital Customer Conversations

46
More than 12 Messaging Channels to Cover Customer Engagement  The leading customer engagement platform Quiq has acquired Snaps, a company that offers Conversational AI and...

Most Popular