Friday, July 1, 2022
Home Industry Insights News EIS To Support Esure Group's Digital Transformation with Customer-Centric Platform

EIS To Support Esure Group’s Digital Transformation with Customer-Centric Platform

Features Include Tailored Propositions, Attractive Pricing & Tech-Enabled Customer Experience

EIS is to help Esure Group to use a customer-centric platform and increase the number of interactions coming through on-line channels and self-service operations. The new platform will allow digital-first experiences to offer real value to the old as well as new customers for a lifetime. By doing so, the Esure Group looks to get a competitive advantage in the market and transform its business into a best-in-class digital insurer.

Considering the strategic partnership as a milestone, David McMillian, CEO of Esure, believes that the flexibility of the EIS platform will lend them a cutting edge, disrupting the insurance industry with tech-enabled customer experience, customized propositions, and attractive cost. 

Transformation Program To Achieve World-Class Digital Ecosystem

 The Esure transformation program will result in a world-class digital ecosystem incorporating new insurance technology platforms with features like cloud-based, open, and well-matched with microservices and API stacks. The EIS platform is also highly-configurable and rule-based with cost management abilities for maintenance and support. The transformation is being supported by EY, a business and technology leader.

 

 

 

About the author

Rotem
Rotem Gal is a content strategist, digital media executive & growth marketer recognized for building engaging insightful content that's not only relevant to the industry but also something that people actually want to read - and share. As Editor of CXBuzz, he leads a team of world-class editors, writers, and cx leaders and experts focused on building the products that shape the CXBuzz brand. Rotem is also the CO-Founder & CEO of Insights-Beyond, a data-driven consultancy focusing solely on digital content strategy.

RELATED ARTICLES

Your Brand’s Customer Experience Strategy

13
A while back, I was having a conversation with the VP of Customer Service for a big international corporation regarding his group’s CX strategy....
CXBuzz Interview With Robert Pender Experience Activist's Founder

CXBuzz Interview With Robert Pender Experience Activist’s Founder

20
Hi Robert, tell us about yourself and your background and how you got to the CX space? I’ve been operating in commercial customer roles for most...

Most Popular