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Home Industry Insights News EIS To Support Esure Group's Digital Transformation with Customer-Centric Platform

EIS To Support Esure Group’s Digital Transformation with Customer-Centric Platform

Features Include Tailored Propositions, Attractive Pricing & Tech-Enabled Customer Experience

EIS is to help Esure Group to use a customer-centric platform and increase the number of interactions coming through on-line channels and self-service operations. The new platform will allow digital-first experiences to offer real value to the old as well as new customers for a lifetime. By doing so, the Esure Group looks to get a competitive advantage in the market and transform its business into a best-in-class digital insurer.

Considering the strategic partnership as a milestone, David McMillian, CEO of Esure, believes that the flexibility of the EIS platform will lend them a cutting edge, disrupting the insurance industry with tech-enabled customer experience, customized propositions, and attractive cost. 

Transformation Program To Achieve World-Class Digital Ecosystem

 The Esure transformation program will result in a world-class digital ecosystem incorporating new insurance technology platforms with features like cloud-based, open, and well-matched with microservices and API stacks. The EIS platform is also highly-configurable and rule-based with cost management abilities for maintenance and support. The transformation is being supported by EY, a business and technology leader.

 

 

 

About the author

Rotem
Rotem Gal is a content strategist, digital media executive & growth marketer recognized for building engaging insightful content that's not only relevant to the industry but also something that people actually want to read - and share. As Editor of CXBuzz, he leads a team of world-class editors, writers, and cx leaders and experts focused on building the products that shape the CXBuzz brand. Rotem is also the CO-Founder & CEO of Insights-Beyond, a data-driven consultancy focusing solely on digital content strategy.

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