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Home Industry Insights News Khoros To Provide Connected Digital Customer Experiences

Khoros To Provide Connected Digital Customer Experiences

Joins Adobe Exchange Partner Program

Khoros, the leading digital-first customer engagement software, and service provider have joined Adobe Exchange Partner Program in the premier category to offer connected digital-customer experiences. 

The partnership strengthens the successful integrations across the Khoros platform and Adobe cloud to gain analytics for joint customers and enhance digital experiences. 

Jack Blaha, CEO, Khoros commented that they are excited to take the partnership with Adobe to the next level and assist companies to create customers for life. Blaha also added that creating an exceptional digital customer experience first requires understanding that technology is not the replacement of human interaction and brands can develop a deeper relationship with their customers by harnessing technology with the help of the right partner.

The Advantages of the Khoros-Adobe Partnership

  • Create customized customer experience with the help of Adobe Experience Manager and user-generated content from Khoros communities.
  • Adobe Experience Manager Assets when connected with Khoros Marketing will offer enhanced team efficiency
  • Real-time social-media analytics integrated with Adobe analytics offer a better understanding of the complete customer journey across all digital channels.
  • The addition of Khoros’ capabilities of building relationships boosts Adobe’s unparalleled customer experience offerings.

About the author

Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

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