Tuesday, September 27, 2022

Emily Louise Spencer

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Emily Louise Spencer is a graduate of the University of York with a master's degree in Chemistry. A published scientific author, she now works as a freelance writer and copy editor.

Governments Unable To Provide Secure Online Citizen Services: A Public Sector Index Report

Government organizations across the US, UK and ANZ (Australia and New Zealand) have been unable to provide secure online services for their citizens to...

Medallia Acquires Customer Journey Orchestration Provider Thunderhead

Medallia recently announced its acquisition of Thunderhead, a company specializing in real-time interaction management and customer journey orchestration. The acquisition aims to combine the...

Hot: Reputation Seals the Deal on $150M Funding Round

Reputation announced today that it has closed a $150 million minority growth funding round. This comes at the same time as Reputation passing $100...

Gen Z’s Trust in Insurance Is Low: Verint CX Report

Gen Z customers, currently aged 18 to 24, have less trust in insurance providers than any generation before them, according to a Property &...

UK Official Warns Businesses of the Rising Threat of Ransomware

The UK’s National Cyber Security Centre (NCSC) has emphasized the need to protect against ransomware, described as “an immediate danger” to enterprises of all...

Cost Efficiency and Data Usage New Priorities in eCommerce: Namogoo/Microsoft Survey

e-Commerce leaders are switching focus in the run up to 2022, with many executives looking towards cost-efficiency and data usage. The ecommerce-based SaaS platform...

How the Future of Banking Is Shaped by Digital Platforms for CX

Frost & Sullivan’s latest white paper, titled Driving Faster Innovation: The Evolution of BAnking and How It Is Using Emerging Technologies to Be Future-ready,...

Online Engagement A Must-Have, Says New Retail Report

Reputation, the UK-based reputation management organization, released earlier this week its annual retail industry report, which takes a look at industry trends from the...

What’s the Deal with Sustainability and Digital Carbon Footprints in Digital Transformation?

Raconteur, a London-based business analysis organization, recently released its Digital Transformation Report, which contains an emphasis on sustainability and the digital carbon footprint. The...

Pure Technology Group Launches $600,000 Digital Transformation Project

The UK-based IT specialist Pure Technology Group (PTG) has announced they are embarking on a £500,000 ($666,000) digital transformation project to update its internal...

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