Monday, October 3, 2022

Emily Louise Spencer

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Emily Louise Spencer is a graduate of the University of York with a master's degree in Chemistry. A published scientific author, she now works as a freelance writer and copy editor.

Declined Transactions Cause Major Losses in eCommerce: Report

Forters has released their Annual eCommerce Revenue Optimisation (AERO) reports for 2021, offering an insight into the impact of falsely declined transactions from new...

Verint Announces New AI Real-time Agent Assist Tool

Verint, the customer engagement platform, recently announced their newest product addition, AI-driven real-time agent assist capabilities added to their Verint Customer Engagement Cloud Platform. The...

More Than Half of Cyber Attacks on eCommerce Came From Bots in 2021

In the “State of Security Within eCommerce” study carried out by Imperva Research Labs, it was found that more than half (57%) of cyber...

COP26 Leads To UK Secretary of Health Reiterating Digital Transformation Urgency

In an open letter to members of the UK’s NHS Trust, Sajid Javid, the Secretary for Health and Social Care for the current UK...

Half of U.S. Healthcare Organizations Are Pursuing Digital Transformation

Innovaccer Inc., a San Francisco based healthcare technology company, has released the 2021 edition of its report titled “The Science of Digital Transformation in...

Twitter Looks To Personalization for 2022 And Beyond

Twitter recently released its Q3 figures, with data showing a revenue jump of 37% to $1.28 billion. While eye-catching, it was CEO Jack Dorsey’s...

Netcracker Technology Emphasises Need for Consistent Digital Experiences

At the recent Total Telecom Congress 2021, Netcracker Technology’s SVP of Strategy Ari Banerjee spoke emphasized the need for collaboration and innovation in digital...

Microsoft Debuts Its Customer Experience Platform

This week, Microsoft released a number of new CX tools, including the Customer Experience Platform, voice and SMS integrations, and more. The CX Platform exists...

Environment Is Now a Top Consumer Concern, Says Study

Consumers have ranked the health of the planet at the top of their priorities for the food and beverage industry in 2022, shows a...

US Army Embraces Digital Transformation, Unveils Plan

The U.S. Army, while not formally operating like a business, is certainly a huge operation. This month, the Army has announced that it will...

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