SugarCRM announced its inclusion as a Technology Innovator in the Gartner® Emerging Tech: Tech Innovators for Intelligent CRM Applications report for its SugarPredict offering...
Skit.ai, a U.S.-based voice AI software company, has been named a Bronze Stevie Winner in the Business Technology Solution: Artificial Intelligence/Machine Learning Solutions category...
According to the Content Marketing Institute, content marketing “is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to...
Digital KYC solutions enable obliged entities to automate KYC verification and streamline AML compliance. Using digital KYC software helps companies to save time, reduce...
Skit.ai, the leading voice AI SaaS company, yesterday announced the establishment of its U.S. headquarters in New York City to expand its global footprint. Skit.ai...
BELMONT, CALIFORNIA, UNITED STATES, May 17, 2022 - Guidde, the software enablement platform, is announcing today the launch of its new Start-Up Program, offering free access...
CloudShare announced last week a new integration with the Salesforce platform, aimed at allowing sales departments to make better decisions based on customer data...
Hi Miika, can you tell us about yourself and your background?
I am the CEO of the smiley-faced feedback company HappyOrNot. I am passionate about technology...
Hi Dorit, tell us about yourself and your background.
I am the CEO and owner of Experity. Our company specializes in business transformation and customer...
Hi Shirley, tell us about yourself and your background.
I’m a customer experience expert with more than 15 years of CX management experience in various...
PowerReviews, a CX company specializing in user-generated content, recently published a report on how recency and volume of product reviews can affect purchasing decisions...
Emily Louise Spencer is a graduate of the University of York with a master's degree in Chemistry. A published scientific author, she now works as a freelance writer and copy editor.
Forters has released their Annual eCommerce Revenue Optimisation (AERO) reports for 2021, offering an insight into the impact of falsely declined transactions from new...
Verint, the customer engagement platform, recently announced their newest product addition, AI-driven real-time agent assist capabilities added to their Verint Customer Engagement Cloud Platform.
The...
Innovaccer Inc., a San Francisco based healthcare technology company, has released the 2021 edition of its report titled “The Science of Digital Transformation in...
At the recent Total Telecom Congress 2021, Netcracker Technology’s SVP of Strategy Ari Banerjee spoke emphasized the need for collaboration and innovation in digital...
This week, Microsoft released a number of new CX tools, including the Customer Experience Platform, voice and SMS integrations, and more.
The CX Platform exists...