Wednesday, October 1, 2025
HomeIndustry Insights NewsCisco Recognizes Zivaro For Customer Service Specialization

Cisco Recognizes Zivaro For Customer Service Specialization

Focuses on Deepening the Customer Experience with Special Service Offerings

Zivaro has been recognized by Cisco for its expertise and qualifications in assisting customers across the entire life-cycle of Cisco solutions and services.

Zivaro’s President, Glenn Smith said that the company is proud to have achieved this new certification from Cisco and shows the reflection of important investments made by the company in new tools and processes. 

Specialized Offerings Make Customer Experience Better

Cisco is looking forward to further deepening its customer experience by leveraging the matured customer-service comprehensive solutions from Zivaro.

Organizations are continuing to move towards SaaS for their affordability and ease of adoption. The new trends are set near customers to identify business needs and learn how the technologies owned by the companies align with those needs. The Customer Experience Specialization from Zivaro guides customers on their complete journey and offers long-term managed services, thus impacting the business outcomes through specialization.

About the author

Efrat Vulfsons
Efrat Vulfsonshttps://www.prsoprano.com/
Efrat Vulfsons is the CEO & Co-Founder of PR Soprano and the editor of CXBuzz parallel to her soprano opera singing career. Efrat holds a B.F.A from the Jerusalem Music Academy in Opera Performance.

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