Monday, September 27, 2021
Home Industry Insights News Flipp Chooses Alida To Gain Consumer Insights

Flipp Chooses Alida To Gain Consumer Insights

Alida Will Continue To Help Flipp Understand Evolving Customer Behaviors 

Flipp, a North American leader in the retail industry has retained Alida, creator of the world’s first CXM platform to keep growing their business by better understanding their customers. The company aims to unlock deep insights to assist their shoppers to make better purchasing decisions and also use direct consumer insights to make strategic decisions regarding the business. 

Alida has been a significant partner of Flipp for the last three years and has helped the company to enhance its customer experience. The CXM platform will continue to be a part of Flipp’s successful journey by enabling them to understand the evolving customer behavior patterns. With Alida by its side, Flipp also focuses on empowering the different teams, customer-centric in their approach.

About Alida

Alida, formerly Vision Critical helps organizations to build a strong foundation of consumer insights through Alida Sparq, a digital insight community product. Alida’s full CXM & Insights Platform, allows brands to transform customer behaviors into actions and boost customer experience, along with increasing revenue, and reducing risk.

 

 

 

About the author

RELATED ARTICLES

What Is Insights Discovery - Driven Approach?

What Is Insights Discovery – Driven Approach?

0
Digital transformation is essential for eCommerce success. According to a Deloitte survey, 55% of companies that made at least one step towards digital transformation...
Ethics and Social Responsibility Are Increasingly Influencing Customer Loyalty

Ethics and Social Responsibility Are Increasingly Influencing Customer Loyalty

0
With word of mouth and product reviews being readily available to consumers, business ethics and values are becoming increasingly more important for customers when...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Recent Comments