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Wednesday, January 15, 2025
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Improving Customer Journeys via Digital Ad Monitoring Tools
December 15, 2024
Customer Experience News
Privacy, Transparency, and the Future of CX
November 30, 2024
Customer Experience News
How Skit.ai is Transforming the U.S. ARM Industry with Scalable Conversational Voice AI Solutions
April 24, 2023
Customer Experience News
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
March 24, 2023
Customer Experience News
Making the most of Salesforce with a CPQ platform
March 21, 2023
Industry Insights News
Thought Leadership
CX Trends and Strategic Value for Project Managers and Leaders in the Digital Era
December 16, 2024
Industry Insights News
What is all the Hype About Hyper-personalization and how to use it for B2B Growth Hacking
March 22, 2023
Industry Insights News
Streamlining AML compliance with the help of digital KYC solutions
October 16, 2022
Industry Insights News
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
June 23, 2022
Industry Insights News
Guidde To Empower Start-Ups By Making Knowledge Sharing Accessible With New Program
May 18, 2022
Interviews
Interviews
CXBUZZ interview with Miika Mäkitalo, CEO at HappyOrNot
November 13, 2022
Interviews
CXBuzz Interview With Dorit Sher, CEO of Experity
April 21, 2022
Interviews
CXBuzz Interview With Dan Sahar, CEO and Co-Founder at Guidde
April 6, 2022
Interviews
CXBuzz Interview with Shirley Campbell, Customer Experience Director at Payoneer
February 24, 2022
Interviews
Recency and Volume in Online Reviews: CXBuzz Interview with PowerReviews
February 15, 2022
Thought Leadership
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Posts by Emily Louise Spencer
Emily Louise Spencer
34 POSTS
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Emily Louise Spencer is a graduate of the University of York with a master's degree in Chemistry. A published scientific author, she now works as a freelance writer and copy editor.
Customer Experience News
Declined Transactions Cause Major Losses in eCommerce: Report
Emily Louise Spencer
-
November 30, 2021
58
Customer Experience News
Verint Announces New AI Real-time Agent Assist Tool
Emily Louise Spencer
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November 29, 2021
59
Industry Insights News
More Than Half of Cyber Attacks on eCommerce Came From Bots in 2021
Emily Louise Spencer
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November 22, 2021
26
Customer Experience News
COP26 Leads To UK Secretary of Health Reiterating Digital Transformation Urgency
Emily Louise Spencer
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November 19, 2021
17
Customer Experience News
Half of U.S. Healthcare Organizations Are Pursuing Digital Transformation
Emily Louise Spencer
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November 17, 2021
59
Customer Experience News
Twitter Looks To Personalization for 2022 And Beyond
Emily Louise Spencer
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November 11, 2021
58
Industry Insights News
Netcracker Technology Emphasises Need for Consistent Digital Experiences
Emily Louise Spencer
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November 5, 2021
58
Customer Experience News
Microsoft Debuts Its Customer Experience Platform
Emily Louise Spencer
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November 4, 2021
16
Industry Insights News
Environment Is Now a Top Consumer Concern, Says Study
Emily Louise Spencer
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October 27, 2021
1
Customer Experience News
US Army Embraces Digital Transformation, Unveils Plan
Emily Louise Spencer
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October 26, 2021
33
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