Friday, March 24, 2023
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Tag: AI

Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis

Skit.ai, the leading voice AI SaaS company, yesterday announced the establishment of its U.S. headquarters in New York City to expand its global footprint. Skit.ai...

CXBuzz Interview with Parry Malm, CEO and Co-Founder of Phrasee

Hi Parry, tell us about yourself and your background. I have long had a passion to create something that combined the power of language with...

CX Trends and Predictions for 2022: Stefanie Amini | Opinion

The bright lights of 2022 are nearly in sight and that means new opportunities, and new ways to succeed in our work and play....

Verint Announces New AI Real-time Agent Assist Tool

Verint, the customer engagement platform, recently announced their newest product addition, AI-driven real-time agent assist capabilities added to their Verint Customer Engagement Cloud Platform. The...

Berkshire Grey Develops AI Put Wall To Meet e-Commerce Demands

Berkshire Grey, an automation solutions provider for supply chain processes, has developed an AI-powered put wall as a response to rising e-commerce demands and...

These Are Some of the Customer Experience Solutions Trending in the CX Industry Right Now (August 2021)

In the CXBuzz interview series with customer experience (CX) experts, we’ve been asking our guests to tell us which CX companies and solutions they’re...

ConsenSys Partners with LivePerson to Offer AI Support to Users

ConsenSys, a blockchain technology company, announced Wednesday its partnership with LivePerson, an AI-powered conversational cloud platform, to provide conversational AI support for its blockchain...

Augmented Reality, Chatbots and Artificial Intelligence: Keeping Up with e-Commerce Trends

Due to the rapid growth of e-commerce — hastened by the increase in online shopping as a result of the COVID-19 pandemic — it...

Grammarly Expands Enterprise Solution with New AI Features

Grammarly, an AI-powered writing assistant, has launched new features for its B2B product offering to help enterprises improve written communications skills among employees. In the...

AI-Powered CX Start-Up Wings Hires Former Starbucks SVP as Executive Advisor

Wings, a start-up company that develops autonomous businesses, has announced that Jim McDermet will join the company as its new Executive Advisor. McDermet, a...
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